If your computer isn't overclocked, and is running under the design specifications, the built-in protection can help prevent damage to your system. If the processor gets too hot, the built-in protection shuts down the processor. Intel® Processors have built-in thermal protection.Note: Inspection procedure and maintenance potential will vary by manufacturer.If using CPU liquid cooling, check for pump failure, visible leaks, or fluid loss.Inspect for CPU heatsink thermal interface material (TIM) degradation.Inspect for broken components from a drop or shock event, or similar cause.Inspect for any failures of processor's heatsink mechanical retention.Undo any recent changes that might have caused the overheating problem. See if anything has changed around the system. Check to see if a cable is dislodged, something is blocking the impeller, or the fan power source has failed.Check to see that the processor's fan is still operating.Check to make sure that the intake vents and exhaust vents are clear of dust and lint.Check to see if there's an excessive build-up of dust in the system on all the fans, primarily the processor's heatsink fan.Note: You may wish to note the current BIOS settings before resetting the BIOS.įor an existing system with no changes made: Check for any dust on the fans.Try to load the default BIOS setting in your system.For pressurized system configuration (fans blowing inward), ensure proper outlet venting.For an evacuated system configuration (fans blowing outward), ensure proper inlet venting.If using multiple system fans, verify that overall system intake and exhaust is balanced. Verify that general airflow rate and direction are correct.Verify system cabling or other components aren't obstructing system air flow.Verify that chassis internal airflow is adequate.For more details on fan issues, refer to Troubleshooting Fan Issues with Intel® Boxed Processors.Verify that fan inlet isn't obstructed by other components or cabling so that proper air intake is prevented.Verify CPU fan impeller isn't blocked and nothing is preventing it from spinning.Verify proper installation of the thermal solution fan power connection.Make sure to apply the right amount of thermal interface material (TIM) on the processor.
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For other thermal solutions such as liquid cooling solutions, refer to the vendor instructions on how to install. Note that for liquid cooling, you must ensure that the pump cable and radiator fans are plugged into appropriate board headers.For standard fan heat sink refer to Resetting Boxed Intel® Processor Fan Heatsink Push Pins. Make sure the thermal solution is not bumping into any other components on the motherboard. Ensure all anchors are uniformly fastened. Verify proper installation of the processor thermal solution.Verify that any protective layer over the CPU heatsink thermal interface material (TIM) was removed.If you're using a non -Intel cooling solution, make sure that it's validated to work based on the processor’s thermal specification. Ensure that the CPU thermal solution being used is compatible and correct for the specific CPU.
Try the Troubleshooting Wizard for Overheating Issues in Intel® Boxed Processors Troubleshooting tips Click or the topic for details: For a new system build, or an existing system that was modified: Check the thermal solution installation Get help - Use a wizard for troubleshooting
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If your PC is an OEM system from a computer manufacturer such as Acer, ASUS, Dell, Hewlett-Packard, or Lenovo, we recommend that you contact the manufacturer if you're experiencing any overheating issues. These troubleshooting tips are intended for build-your-own PC systems using Intel® Boxed Processors.
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